These Terms and Conditions ("Terms") govern the provision of services by Task Masters Services Limited ("we", "us", "our") to any client ("you", "your"). By engaging our services, accessing our website, or entering into a service agreement, you agree to be bound by these Terms.
1. Company Information
- Company Name: Task Masters Services Limited
- Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX
- Email: [email protected]
- Website: www.taskmastersltd.co.uk
2. Scope of Services
We provide professional services including, but not limited to:
- IT setup and managed IT support
- Website, hosting, domain, and email services
- Business consultancy and startup support
- HR, payroll, and compliance support
- Care-sector IT and digital solutions
- Sponsor licence and immigration compliance support
- Custom software development and automation
- Fully managed service packages
- Individual and personal technical support
Specific services, deliverables, timelines, and fees will be outlined in a proposal, quotation, or service agreement, which forms part of these Terms.
3. Acceptance of Terms
By:
- Signing a proposal or agreement
- Making payment for services
- Using our services
you confirm that you have read, understood, and accepted these Terms.
4. Client Responsibilities
You agree to:
- Provide accurate, complete, and timely information
- Ensure you have authority to share data and instructions
- Cooperate reasonably with us
- Comply with applicable laws and regulations
- Maintain backups of your data unless explicitly agreed otherwise
Delays or failures caused by incomplete or inaccurate information are not our responsibility.
5. Fees & Payment Terms
5.1 Fees
Fees are agreed in advance and may be:
- One-off
- Subscription-based
- Milestone-based
All prices are exclusive of VAT unless stated otherwise.
5.2 Payment
- Invoices must be paid within 10 days unless otherwise agreed
- Late payments may result in service suspension
- We reserve the right to charge statutory interest on overdue amounts
6. Changes to Services
Any changes to scope, timelines, or deliverables must be agreed in writing. Additional work may be charged separately.
7. Intellectual Property
Unless otherwise agreed in writing:
- We retain ownership of all pre-existing intellectual property, tools, templates, and methodologies
- Upon full payment, you receive a non-exclusive licence to use deliverables created specifically for you
- We reserve the right to reuse generic knowledge, skills, and experience
You must not resell or distribute our materials without written permission.
8. Software Development & Digital Services
For software and development services:
- Timelines are estimates, not guarantees
- Testing and acceptance must be completed by you promptly
- We are not responsible for third-party software failures
- Ongoing maintenance requires a separate agreement
9. IT & Managed Services
While we take reasonable steps to ensure continuity:
- No system is guaranteed to be fault-free or uninterrupted
- We are not responsible for failures caused by third-party providers, cyberattacks, or force majeure events
- Backup responsibility remains with the client unless contracted otherwise
10. Compliance & Regulatory Services
We provide guidance and support, not legal representation.
- Ultimate responsibility for compliance remains with the client
- We do not guarantee regulatory approvals (e.g. CQC, UKVI sponsor licence)
- Regulatory decisions rest solely with the relevant authorities
11. Data Protection & Confidentiality
We process personal data in accordance with:
Both parties agree to maintain confidentiality of sensitive information unless disclosure is required by law.
12. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, consequential, or economic loss
- Our total liability is limited to the fees paid for the relevant service
- Nothing limits liability for fraud, death, or personal injury caused by negligence
13. Indemnity
You agree to indemnify us against claims arising from:
- Your misuse of services
- Inaccurate information provided
- Breach of these Terms
- Unlawful data processing by you
14. Termination
Either party may terminate:
- With written notice as per the agreement
- Immediately for material breach
- Immediately for non-payment
Upon termination:
- Outstanding fees remain payable
- Access to systems may be withdrawn
- Data will be returned or deleted in line with law
15. Force Majeure
We are not liable for delays or failures caused by events beyond our control, including:
- Natural disasters
- Cyber incidents
- Utility or internet failures
- Government action
16. Complaints & Disputes
Complaints should be submitted in writing. We aim to resolve disputes amicably before legal action.
17. Governing Law & Jurisdiction
These Terms are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction.
18. Amendments
We may update these Terms from time to time. The latest version will be published on our website and apply to future services.
19. Severability
If any provision is found unenforceable, the remaining provisions remain valid.
20. Contact Information
- Task Masters Services Limited
- 📧 Email: [email protected]
- 📍 Address: 128 City Road, London, United Kingdom, EC1V 2NX