Task Masters Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to all users of our website, clients, partners, suppliers, and individuals who interact with our services.

1. Who We Are

Company Name: Task Masters Services Ltd
Registered Office: 128 City Road, London, United Kingdom, EC1V 2NX
Email: [email protected]
Website: www.taskmastersltd.co.uk

For the purposes of data protection law, Task Masters Services Ltd is the Data Controller.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

a) Identity & Contact Data

Full name
Job title
Company name
Email address
Phone number
Postal address

b) Technical Data

IP address
Browser type and version
Device information
Operating system
Website usage data (via cookies)

c) Business & Service Data

Information provided during enquiries or consultations
Contract and billing information
Payroll or HR-related data (where applicable)
Compliance and documentation data
Account login details (where portals are used)

d) Sensitive / Special Category Data (Only Where Required)

In limited cases (e.g. care sector or HR services), we may process:

Right-to-work documentation
Employment records
Regulatory compliance information

Such data is processed with additional safeguards and only where legally permitted.

3. How We Collect Personal Data

We collect personal data through:

Website contact forms
Email, phone, or direct communication
Service agreements and onboarding forms
Consultations and support requests
Cookies and analytics tools

4. How We Use Your Data

We use personal data for the following lawful purposes:

To respond to enquiries and provide services
To manage contracts, billing, and payments
To deliver IT, consultancy, compliance, and software services
To provide customer support and technical assistance
To meet legal and regulatory obligations
To improve our website and services
To communicate service updates or important notices

We do not sell or rent personal data to third parties.

5. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

Contractual necessity – to deliver agreed services
Legal obligation – to comply with UK law
Legitimate interests – for business operations and service improvement
Consent – where explicitly given (e.g. marketing communications)

You may withdraw consent at any time.

6. Data Sharing & Third Parties

We may share personal data with trusted third parties only where necessary, including:

IT and hosting providers
Payment processors
Accounting and payroll providers
Regulatory or legal authorities (where required by law)

All third parties are contractually required to:

Comply with UK GDPR
Protect data securely
Use data only for specified purposes

7. International Data Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, including:

UK adequacy regulations
Standard contractual clauses
Secure hosting environments

8. Data Security

We take data security seriously and implement appropriate technical and organisational measures, including:

Secure servers and encryption
Access controls and role-based permissions
Regular system monitoring and updates
Staff training on data protection

Despite our efforts, no system is 100% secure. However, we act promptly to address any data breaches in accordance with legal requirements.

9. Data Retention

We retain personal data only for as long as necessary:

Contractual data: retained for the duration of the contract and legal retention periods
Financial records: retained as required by UK law
Support and communication data: retained as needed for service delivery

Data is securely deleted or anonymised when no longer required.

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure ("right to be forgotten")
Restrict processing
Object to processing
Data portability
Withdraw consent at any time

To exercise your rights, contact us using the details above.

11. Cookies & Website Tracking

Our website uses cookies to improve functionality and user experience. Cookies may include:

Essential cookies
Analytics cookies
Performance cookies

You can control or disable cookies through your browser settings. For more details, please see our Cookie Policy.

12. Marketing Communications

We may send service-related or marketing communications where:

You have opted in, or
There is a legitimate business relationship

You can opt out at any time by clicking "unsubscribe" or contacting us directly.

13. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: www.ico.org.uk

We encourage you to contact us first so we can resolve concerns promptly.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated where appropriate.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Task Masters Ltd
📧 Email: [email protected]
📍 Address: 128 City Road, London, United Kingdom,
EC1V 2NX